Jennifer Jeffryes Volk, BA

Director of Operations/HR

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"My primary goal is to help our employees and clients thrive."

Jennifer wears many hats at DELTA |v|, but her most visible is that of Director of Operations/HR.  In her Operations role, she facilitates the openings of new office locations, ensures that processes are uniform, performs quality control audits, implements timekeeping and billing systems, and makes sure office facilities are maintained. Her HR role entails recruiting, training and retaining stellar talent, coordinating compensation and benefits programs, and leading team-building activities.

As the fourth hire at DELTA |v|, she has had various roles with the company, including Field Tech, Office Manager, and HR Manager.  Jennifer has participated in every aspect of DELTA |v| life at some point in her career, including fieldwork, evidence preservation, Mack/Volvo ECM processing, project management, and trial preparation. This breadth of experience makes her extremely effective in handling all types of matters.

Jennifer earned a Bachelor’s of Arts in Criminal Justice from the University of North Carolina at Charlotte, so her draw to the investigative work of DELTA |v| was an obvious fit.  She also has experience in retail, working hand-in-hand with customers for nearly eight years during college and prior to joining DELTA |v|.  She thrives in interpersonal relationships, giving both her and DELTA |v| an edge.

Jennifer embodies the essence of DELTA |v|’s outgoing culture in her personal styling and interests.  She drives a Jeep, rides supermoto and dual-sport motorcycles, enjoys camping, and often takes impromptu road trips with no destination in mind. Walking past Jennifer’s office, you’ll likely hear rock music playing while she handles business.